Now Hiring - Sales Associate - SSMA in Bellingham, MA

The Sales Associates main responsibility is to provide each customer with the highest level of customer service. Sales Associates contribute to store profitability by efficient ringing of the register to prevent inventory loss, efficient handling of money to prevent cash loss, helping control waste, and maintain low levels of money in cash drawers for safety. They play a key role in keeping the location neat, clean, well stocked, and safe; reporting any safety concerns to Management. Sales Associates perform tasks assigned to them by Management and work as part of a team with coworkers.
Skills
Acts in accordance with our Mission and Core Values and corporate policies
Able to speak, read and understand the English language
Likes working with the public, answer questions, helping customers when needed, and assisting customers in locating what they are looking for
Communicates and works as a team player with others
Able to perform basic math
Able to work independently
Able to learn quickly
Able to multitask in a fast paced environment
Able to adjust to change
Initiative
Able to work flexible hours including weekends, nights, and holidays
Regular dependable work attendance and punctuality required; works scheduled hours
Education
At least eight grade education
High School diploma or equivalent required for advancement
Physical
Frequent lifting of 5-10lbs and occasional lifting up to 50lbs
Able to stand up to 8 hours
Able to bend/twist/reach
Clarity of vision near/ far distances and acceptable level of hearing
Able to use calculator and stapler
Able to work in a cooler at a temperature of 39 degrees for 30 minutes
Able to climb a ladder to do windows, reach equipment, reach store supplies etc.
Able to stock shelves on the sales floor and in the cooler
Able to sweep and mop floors, dust shelves, and lift and carry out trash and place in outside bin
Able to clean pumps, parking lots and surrounding grounds
Able to tolerate exposure to gasoline fumes and cleaning products
Travel
Able to get to work on time
Able to attend any mandatory training

Key Duties and Responsibilities

Interacts with each customer giving friendly, courteous, fast and accurate customer service
Greets customers, suggestive sells, using please and thank you
Follows all Company polices including dress code, employee purchases, credit card restrictions, call out procedures, gas spills, tank monitoring alarms currently called veeder-root alarms
Enforces local, state, and federal regulations and laws by carding for age restricted products
Works scheduled hours; punching in/out at appropriate times
Becomes skilled and knowledgeable in all POS equipment (register, lottery terminal, pre-solutions) providing the customer excellent service; including changing paper and ribbons as needed
Keeps store clean, dusting, mopping floors and cooler as needed, cleaning windows, dusting product, and cleaning shelving
Keeps coffee fresh by holding only 1 hour, emptying grounds immediately after brewed, never opening bags before ready to brew, never brewing new into old
Stocks product on cooler shelves in appropriate locations, fronts and faces product on main floor shelves, bags ice, fills ice in barrels and fountain machines and prices all product properly
Keeps product fresh for the customer by checking date codes and pulling out of dates off shelves
Knows how and when to clean equipment like coffee urns, fountain soda machines, latte machines, gas pumps
Follows food safety precautions and regulations training all food handlers on proper safety and enforcing safe food practices; keeps a log of food service items and temperature checks
Practices safe habits locking door at appropriate time at night, making frequent cash drops, keeping coin bank locked, being aware of their surroundings, paying attention to customers in the store and reporting any safety issues to management
Helps management with the training of new employees, helps new employees continue to grow by answering questions or re-training them on a task and works well with all co-workers creating a positive team environment
Records and completes accurately all required paperwork; store use, waste, cigarette counts, balancing etc
Handles customer complaints with understanding and gets needed information for management to follow-up

The list of requirements, duties, and responsibilities is not exhaustive, but merely the most recent list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed, including for example, when circumstances of the job change (e.g., emergencies, changes in personnel, workload or technical development).